Am I insured?
Yes, we include comprehensive insurance coverage for up to 2 drivers for road traffic accidents or collisions. We operate an excess deposit of £1,000. Excess is the amount you’re required to pay when making an insurance claim.
Can I hire from outside the UK?
Yes, we offer to hire if you’re booking from inside the EU, or from any of the following countries: Andorra, Australia, Canada, Iceland, Liechtenstein, New Zealand, Norway, South Africa, Switzerland and the United States. Regrettably, we cannot currently accept bookings from country’s not listed due to restrictions around insurance.
Can I reduce the excess?
CDW stands for collision damage waiver and is currently not available.
Can I hire?
To hire a motorhome from H C Van ltd you need to meet certain requirements. You must be aged between 25 and 75 years old inclusive during the rental period and have held a full licence for at least 2 years. If you have any licence endorsements or recent insurance claims made against you be sure to check our Driver Eligibility page for full details.
Can I hire if I have made insurance claims in the past – am I eligible to rent?
A maximum of 2 claims within the last 3 years are allowed. H C Van Ltd can’t provide cover if you have had 2 or more insurance claims made against you in the last 3 years. Non-fault claims do not count towards this. Please contact us before booking if you have any questions.
Can I get internet access?
At the moment, we don’t offer internet access. We understand how important staying connected is, and we hope to provide this service in the future. In the meantime, we encourage you to relax and enjoy your time unplugged!
Can I bring my dog?
Maybe. Having a dog ourselves we understand that a holiday is not a holiday if the whole family isn’t together, please get in touch to discuss with us.
Can I leave my car?
Yes! We offer free on-site parking for the duration of your holiday. Our parking area is equipped with CCTV and floodlights for added security. Please note that vehicles are left at the owner's risk.
Do I need to bring bedding and towels?
Many customers prefer to bring their own bedding & towels but we can supply these items at an additional one-off cost for your convenience – £50 per double set, £25 per single set.
Do I need to bring pots, pans and plates?
No. Every motorhome is fully kitted out with pans and crockery, glassware and cooking utensils.
Do the motorhomes come with Isofix?
Yes- on our Roller team vehicles.
No on all others, child seats need to be compatible with a standard 3 point seat belt please.
Do I need a special licence?
No. All motorhomes weigh less than 3,500kg and can be driven on a standard UK category B licence.
How do I book?
It’s simple. Click here and fill in the booking request form. Your motorhome adventure is booked in a few simple clicks – no need to make phone calls or email us.
How long do I have to pay?
You will need to pay a deposit of 20% upon making your booking. the balance will need to be made no later than 6 weeks before you pick up the motorhome.
How many people can travel/sleep in the motorhome?
We have 4, 5 and 6 berth Motorhomes, although our 4 and 5 berth with fixed bed make a Luxury 2 berth holiday home (all our vehicles have the same number of travelling seats as sleeping places)Is it just me that can drive?You can have up to 2 named drivers (additional on request for a £20 fee). But all drivers must be present at pick-up with the relevant paperwork. So just because you have booked doesn’t mean you have to do all (or any) of the driving.
I have points on my licence - can I drive?
If you have accrued a maximum of 6 penalty points from minor convictions we can accept you for hire. However, if you have more than 6 points or have had a major conviction or disqualification, H C Van Ltd cannot cover you. For full details and a list of prohibited UK endorsement codes, please visit our Driver Eligibility page.
Minimum I can hire for?
You can rent for just 3 nights off peak. Our minimum hire period changes depending on the time of year you are travelling:- October through to June* – 3 nights July, August and September – 7 nights *15th December through to 6th January -7 Nights